Advice and Information
Services
There are many databases set up on Websites around Plymouth
and much of the information in this section will be found by following links to other such
Websites. If you cannot find the information you require please contact Parent Friendly.
If there proves to be a demand for particular information to be provided on
this site, that will be accommodated and, where possible, requests for
information will be answered on an individual basis. See also Youth Activities and Information
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Childline: Children requiring counselling Freepost 1111,
London N1. Tel: (freephone) 0800 1111 |
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Family Information Service This is a Government-funded service, where details of support for families,
leisure activities, childcare and much more may be accessed for any region in Britain by
submitting a postcode or area name. Tel: 0800 783 4259. |
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Citizens Advice:
2nd Floor, Cobourg House, 32
Mayflower Street, Plymouth, PL1 3QX. Tel: (01752) 242403
to make an appointment.
Telephone advice service available on Tuesdays and Wednesdays from
10.00 am to 4.00 pm. A free, independent and non-judgemental source of information and advice on a wide
range of subjects including housing, consumer, tax and personal problems, benefits, health and social services, legal
aid and local facilities. Citizens Advice
offers community legal services. It aims to
promote equal opportunities and anti-discrimination.
www.plymouthcab.org.uk |
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Connexions Devon and Cornwall: Information and advice for 13 - 19 year olds. A
Government-funded local partnership of key agencies who work with young people, such as
local authorities, social services, police and probation, health authorities, employment
service, voluntary services, etc delivering the Connexions Service. The Service aims
to provide every young person aged 13 - 19 with the best possible information, advice,
personal support and guidance to help them in their transition to successful adult and
working lives. Tel: (01752) 207700. Visit the website here |
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Counselling Service for BME residents
in Plymouth. Tel: Plymouth & District Racial Equality Council
(01752) 224555 |
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Day Care Trust A site for parents
to obtain information about help with childcare costs, including information on childcare
provision at Universities, Colleges, TECs and LECs across England, Wales, Scotland and
Northern Ireland. |
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Devon Law
Centre: Virginia House, 40 Looe Street,
Plymouth, PL4 0EB. Tel: (01752) 519794. Offer legal advice and
representation in housing, education, community care and immigration law. |
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Disability Information and
Advice Centre (DIAC): Ernest English House, Buckwell Street,
Bretonside, Plymouth. Tel: (01752) 201065 Local
Information and advice on all aspects of disability; database of local support groups.
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Frank: For information and advice about drugs and
alcohol, call FREEPHONE 0800 776600 or go to www.talktofrank.com
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National Drug Prevention
Alliance (NDPA)
A grouping of organisations and individuals who want to see more and better prevention
operating in the UK, as part of the solution to the drug problem. |
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NHS Direct: A
24 hour nurse-led helpline providing confidential health advice and information. It
is staffed by qualified nurses and health information advisors and can also provide
information on opening hours of local pharmacies. Calls are charged at local
rate. Tel: 0845 4647 |
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Naval Personal and
Family Service: Fenner Block, HMS Drake,
Plymouth, PL2 2BG. Tel: (01752) 555041 Provides professional social work,
community work and support services for Royal Naval personnel and their
families/dependents. Referral by self, family or other agencies. |
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Overeaters
Anonymous: Meets regularly in
Plymouth, Ivybridge and Tavistock to help anyone recover from eating disorders.
National helpline 0700 0784 985. |
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The
Patient Advocacy Service offers
a free and confidential advocacy service to people accessing general
or mental health NHS services in Plymouth, who have concerns about
their healthcare. They offer support in dealing with any
health and related social care problems. They can help you to
get your voice heard by the professionals involved in your care.
They can speak on your behalf when required. They can provide
information to help you make an informed choice. They can help
to protect your rights as an individual and refer you to other
services if necessary. For further information contact Michael
Stinton-Brownbridge or Beth Davies at Plymouth Guild Patient
Advocacy Service, Plymouth Guild, Ernest English House, Buckwell
Street, Plymouth, PL1 2DA. Tel: (01752) 201766. email
advocacy@plymouthguild.org.uk
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Parentline Plus: A UK registered charity offering support to anyone
parenting a child - parents, stepparents, grandparents and foster parents.
Parentline Plus runs a freephone helpline, courses for parents, develops innovative
projects and provides a range of information for parents, eg what to do if your child is
suffering from bullying, a survival guide for parents of teenagers, etc. There
are also sections on the Website for children aged 7 - 11 and 11 - 16, entitled when
families change. Parentline Plus would also welcome volunteers to assist with
their work. Tel: 0808 800 2222. |
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Plymouth City Council Access Consultants: Building Control, Civic Centre, Plymouth. Tel:
(01752) 304577 Provides a source of information on all aspects relating to access
for those with mobility problems, sensory impairment or other similar difficulties,
including Transport, Shopping, Public Conveniences, Car Parking, Visitor Attractions,
General Contacts. |
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Plymouth &
District Racial Equality Council:
Respect Suite, 2nd Floor Prideaux Court, Palace Street, Plymouth, PL1
2AY. Tel: (01752) 224555 Offer advice and help to black and minority ethnic (BME)
communities in Plymouth. |
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Plymouth Family
Support Services: Kinterbury
House, Kinterbury Street, St Andrews Cross, Plymouth, PL1 2DG. Tel: (01752)
255106 A team of trained, experienced and supported volunteers. Provide
support for families under stress and help develop preventative work within the local
community. Provide a Reception Service supporting those who attend Case Conferences
in Plymouth. Volunteers are involved in: |
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- Plymouth family phone-line - an information
and listening ear service on (01752) 668686 Monday to Thursday 10.00 am - 12.00 noon
- befriending parents and young people
- independent visitor service for young people in care
- adoption support
- anti-bullying workshops in schools
- extensive programme of training days for people who
work with children and families
- undertaking research and developing new initiatives
to meet community needs
- counselling - including anger management; lifestory
creative therapy
- bereavement support in schools - for children
experiencing loss
Also keen to hear from people willing to volunteer.
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Plymouth Guild: Ernest English
House, Buckwell Street, Plymouth, PL1 2DA. Tel: (01752) 201766. Incorporating
the Volunteer Centre, Women's Refuge, Hearing and Sight Centre and the Disability
Information and Advice Centre (see above) |
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Plymouth Parent Partnership: This is a comprehensive
directory which lists services offering information, education and support for
parenting. |
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Plymouth
Mediation: 18 Harwell Street, Plymouth, PL1 5RY. Tel: (01752)
312121 Aims to help parents who are splitting up, to talk through and agree
arrangements for the children, rather than argue such decisions out in court.; offers
families in such circumstances financial advice and support; also offers support to
neighbours in dispute. |
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Plymouth Primary Behaviour Support Team:
Part of the Department for Lifelong Learning, offering a range of services to
parents across Plymouth. The multi-agency team is led by a Senior Educational
Psychologist and includes support workers, social workers, teachers and secretarial
support. The team is experienced in working with individual primary children, class
groups, schools and families. |
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PTA Devon:
Offer information, advice and support to parents and schools through newsletters,
telephone advice, personal contact, seminars, conferences on issues ranging from improving
home/school links, parenting education, bullying in schools, charity registration, etc. |
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Plymouth Smoking Advice
Service: There is a lot of
support and advice available to help you, your partner and your family to give up
smoking. Call the specialist service helpline on (01752) 314040. The
specialist service offers individual and group support sessions at Mount Gould or
Derriford Hospitals or at your own home. |
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Plymouth Primary Care Trust: Lists GPs, opticians, dentists and pharmacies in the
Authority area, including services provided, opening times, accessibility. |
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Young Carers
The website for young carers,
their families and those who work to support them across the UK.
Also see The Zone website (below) as they now have a service aimed
at young carers, enabling them to meet on a weekly basis. |
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The Zone (formerly Youth Enquiry
Service): 14-16 Union Street,
Derrys Cross, Plymouth, PL1 2SR Tel: (01752) 206626.
Offers a wide range of free, confidential services for 8 to 25 year olds, including counselling,
general support, sexual health, personal development, help with accommodation, etc.
www.thezoneplymouth.co.uk |
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Page updated:
25 April 2008
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